Pure Casino

User Rating:

Payment MethodsPayTM, Google Pay, Visa/Mastercard, MuchBetter, Ecobanq, Ecopayz & Skrill
CurrenciesINR, USD & EUR
Customer SupportHindi, Bengali & English
ProductsLive Casino, Slot Machines
Opening Hours24/7
Slot Games
Live Casino Games

Pure Casino India

Since its recent inception, Pure Casino has been focusing on the Indian market with bravour. Focusing on live casino, the latest payments methods and India-familiar casino games such as Andar Bahar and Teen Patti, they have done an impeccable job so far.

Among the regular library of blackjack tables and HD live roulette, these guys really do have some good stuff on offer for Indian players.

So in our latest review of the Hero Games owned casino provider, we’re going to tackle this provider that’s so dedicated to its Indian fanbase. So you could say this is a first – since all other live casinos we’ve tested are primarily focused on the western markets. Let’s go!

Pure Casino is one of our top 3 favourite online casinos
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Can Pure Casino be trusted?

Being an “India first” kind of casino experience, this question isn’t entirely unwarranted.

But rest assured, Pure Casino is as safe as all the other big names – especially considering these guys really want to make an impact in the Indian casino scene. It’s easy to understand why too since not a lot of casinos are going down that path.

Bottom line? You can trust Pure Casino, no problem whatsoever.

Withdrawals at Pure Casino

Withdrawals are what we look forward to the most – after all this is the second-best reason why we play casino games like online live baccarat for example. The first obviously being the fun to be had, which should always be the focus people!

Back on topic: withdrawals are quite speedy for a casino, the processing time promised is 4-5 hours. But as with all casinos out there, the time really depends on the withdrawal method used.

We’re happy to report; Pure Casino has them all, you name it! Even some cryptocurrency methods, that other casinos don’t have. Brilliant stuff!

How long does it take to get withdrawals?

As mentioned, the processing time lies with a short 4-5 hours – but choose your withdrawal method wisely, as some are faster than others.

As per usual, we would recommend E-Wallets such as PayTM and Google Pay. Why? The withdrawal can be instantaneous and the convenience of having the app on your phone can’t be underestimated. Lightning-fast withdrawals in your pocket!

Pure Payment Methods

The brilliant payment methods on offer here will make any Indian casino player smile, we’re certain of that.

Not only does Pure Casino have the regular suspects such as Visa/Mastercard and Neteller, but also a neat selection of Indian favourites such as Skrill and Cryptocurrencies! We appreciate seeing the flexibility it provides. Here are the wide selection of payment methods listed:

  • PayTM
  • GooglePay
  • Neteller
  • EcoPayz
  • Bank Transfer
  • Visa/Mastercard
  • Skrill
  • Cryptocurrency (Bitcoin, Litecoin, Ripple, Ethereum)
In conclusion: payment methods really are the real deal here, so this one gets our seal of approval.

Live Casino Games

Being LiveCasinoGuide, it might not surprise you to hear that we love live casino games. Let’s just start with this: Pure Casino is a breath of fresh air in the Indian market.

Not only does it offer a staggering 71 individual live casino tables, but it’s not only your typical blackjack, roulette and baccarat that make an appearance.

You will also find Real Money Teen Patti along with Live Dealer Andar Bahar, Pure Casino focuses on the Indian market and it shows.

These guys really do know our Indian players and what’s on offer is a true breeze to play. We’d like to see more casino operators going this way!

Game Providers

The biggest and best game providers in the industry make an appearance on Pure Casino. Evolution Gaming shakes hands with NetEnt, Microgaming and Ezugi – you can’t say we didn’t tell you.

The big dogs make for a fantastic casino experience, be it live casino table games or slots. In short? You won’t be stuck for choice here, although we wish they would ramp up the variety when it comes to slots.

Jackpot slots are nowhere to be seen though. Time will tell if that changes, but we’re almost positive it will. Stay tuned for up-to-date information.

Customer Support

There’s no better way to put this: The Pure Casino customer support is excellent. You can call these guys, chat with them via live chat or send an email explaining any problem you might have in detail.

Want to hear the kicker? You can even text them on WhatsApp. You read right dear casino freak, that is an option. Response time is quick and the support team is helpful and professional.

If we had to nitpick – and that’s complaining on a high level – we’d have to say it’s a shame there’s no 24/7 support, but rather reduced to Indian business hours.

  • Available channels: Phone, live chat, email, WhatsApp
  • How helpful they are: Truly helpful and professional
  • Availability: During Indian business hours
  • Response time: One word: snappy!
“One of the best customer supports for sure” – Ranjeet Reddy

Response Time

We said it before, we’ll say it again – Pure Casino’s customer support is fast and very helpful. The response time was very satisfactory, so there’s nothing to complain about here. Just make sure you reach them within their business hours!

  • Email – 5 hours
  • Livechat – 2-3 minutes, depending on how busy they are.
  • Phone – Queues can be quite big, so make yourself a cup of tea when you call.
  • WhatsApp – Pretty much right away!

Casino Bonus

You get a 100% deposit bonus of up to ₹10,000, which is a little lower than other industry competitors. But seeing how these guys aren’t that old, we can overlook that.

High rollers tend to avoid the bonus as much as possible. It still is a valid option though and the Pure Casino casino bonus is pretty stock standard in that sense.

There’s no minimum deposit and no bonus code – you just need to opt in when you deposit, so make sure to tick the little box, should you want the bonus. The turnover is 35x the bonus amount, which is also industry standard.

Wagering Requirement

The wagering requirement is 35x the bonus amount, as discussed. There’s no minimum deposit needed, so that’s definitely a plus. While definitely nothing special, the bonus wagering requirement is okay, for sure. Whether you make use of the bonus or not, it’s always good to know your options.

Mobile Compatibility

We love smartphones. They’re handy, convenient and make our lives that much easier. So of course, you’d want any casino endeavour to also be compatible to your daily companion.

Pure Casino doesn’t disappoint in that department. A smooth app available on Google Play or the Apple Store (should you be an iPhone fan) is yours to download.

The live casino tables and slots are fully optimized and work fabulously in smooth HD on your preferred mobile device. Swell!

Interface and Lobbies

When hearing the name “Pure” Casino, one has to stop and think, if that applies to the casino lobby too. And upon opening their website, you’ll be able to answer that question with a smooth “yes”. The simple and relaxed interface (one could call it pure) strikes with laidback aesthetics that truly shine in its simplicity.

Find your favourite slots, enter a live casino table or talk to customer support while you open your account to check on how you’re doing. It’s all possible with two or less clicks.


User-friendliness is written big here, which makes sense since the layout is so simple in its aesthetics. Deposits are easily made, customer support quickly contacted and everything is within reach. An easy to understand casino interface makes all of our lives that much easier – and enjoyable.


Unfortunately, we couldn’t find a dedicated promotions page upon researching Pure Casino for our review, but that doesn’t mean there aren’t any additional bonuses to make use of. At the time of this review, Pure Casino was offering a weekend reload bonus of 50%, a deposit match if you will. This reload bonus works for up to 15,000 for any deposits placed between Friday and Sunday. How do you activate this bonus you ask? You have to contact their customer support through live chat. Not ideal, we would like to see an interface option for that.

Loyalty Program

Again, there’s no loyalty program or V.I.P. only section here, so we hope that Pure Casino will add that once they become more popular over time. Keep in mind, these guys exist since 2019 – let’s give them some time to improve.

Responsible Gaming

Responsible gaming is important. We owe it to ourselves and our family and other loved ones to take care of ourselves and Pure Casino knows this very well. Deposit limits, timeouts or even self-exclusion aren’t a problem, but unfortunately – yet again – you have to contact customer support for this. We’d mark this down as a negative, but their customer support is so speedy, that we don’t have an issue with this. Play responsibly people!


Let’s summarize: an online casino, focused on Indian players with sweet slots and tons of live dealer tables. A great customer support, a slick website to boot and a nice – if not outstanding – bonus offer. We really enjoyed our time with Pure Casino and can recommend these guys without a doubt. The only downsides are the lack of variety when it comes to slots and the promotion program – or lack thereof. We’re still 100% sure that these underdogs will make it big in India, so don’t miss out on this sweet casino deal!

  • Good in: Slots and Live Casino Offerings
  • Best at: Customer support and dedicated Indian games
  • Security/payments: Quick and secure payments through the bank