Table of Content

Betway India – Your 2020 Guide

Founded in 2006, Betway can be considered a veteran among casinos. This combination of live dealer games, slots and an integrated sportsbook, really went a long way since its inception.

Indian players are surely glad to know, that Betway casino accepts deposits in rupees – which is a big plus in our opinion.

In our LiveCasinoGuide Review of Betway, we’re going to test this casino in and out, giving you a complete overview. What’s the casino offering, what can you expect from the bonus section? Does the customer support stack up? Let’s talk about it.

Betway is one of our top 3 favourite casino brands
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Can Betway be trusted?

Let’s just drop one fact on you first; Betway holds multiple licenses in a lot of European jurisdictions.

What should that fact tell you? Well, they have to be very strict about security and customer privacy which inadvertently makes deposits and withdrawals as safe as they can possibly get.

It’s a seamless experience with smooth payments – which is all you could possibly want from one of the most trusted casinos out there.

Withdrawals

There is a huge range payment methods for withdrawals at Betway, but let’s talk about the withdrawals themselves for a minute first.

Making a withdrawal is simple, as it should be really. As soon as you have some funds in your account, you can withdraw those by clicking on your account and choosing the appropriate payment method.

As custom for most casinos, the withdrawal time depends on the method chosen – so make sure to consult their payment methods page before you do so. In general it can be said, that withdrawals are fast – without being lightning fast at any stretch.

How long does it take to get withdrawals

As mentioned – the amount of time you have to wait to get your withdrawn funds, depend on the method chosen.

The quickest payment methods are E-Wallets. We recommend the PayTM & Google Pay payment methods due to their convenient track record.

Fast withdrawals are getting more and more standard in today’s casinos, so this really is a no-brainer.

Payment Methods

The available payment methods can make or break a casino, as we previously discussed.

You’ll be happy to hear, that while testing our casino review process of Betway, we’ve found most if not all of the desired payment methods you could ask for. Here they are!

Deposit:

  • Google Pay – Perfect for Android
  • PayTM – India’s payment methods
  • Skrill – A smooth E-Wallet
  • Neteller – E-Money transfer service, tried and true
  • MuchBetter – Indian market focused
  • PayPal – One of the best E-Wallets out there
  • PaySafecard – A purchasable card with a code to deposit
  • Credit/Debit Card – Visa/Mastercard

Withdrawal:

  • PayTM
  • Google Pay
  • Skrill
  • Neteller
  • Credit/Debit Card
  • Bank Transfer
  • Entropay
“This might be the most complete casino when it comes to the payment methods overall.” – Ranjeet Reddy

Live Casino Games

Betway offer their own luxurious studio environment, completely dedicated to Indians, and completely in Hindi! In this high quality live casino, you can look forward to a huge range of dedicated live dealer games and a social atmosphere.

We can assure you, that Betway’s live casino library holds up against all the other casino providers’ we’ve tested, although they really do focus more on the “western” games such as online blackjack and online roulette.

So unfortunately, you can’t expect teen patti or live andar bahar here, as much as we hate to admit that. Other than that? Stellar lineup. Which is not to say, they leave our Indian players out for good;

Game Providers

Betway’s live casino lobby is solely based on Evolution Gaming tables. That might sound like a drawback, but in all honesty; Evolution just knows what they’re doing. Their tables are well worth your time, but there is one thing to mention.

Apart from some of the online baccarat tables, they’re really not made with high-rollers in mind. So take note of that should you want to push high on a blackjack or roulette table, say.

Customer Support

Now, this pains us to say. It really does – but reaching Betway’s customer support is way too complicated for its own good.

How? Well. Trying to click on the chat option, will not – as presumed – lead you to the chat, but you will end up in their FAQ’s instead. Honestly, we can see why that is; to reduce the load on the customer service team, granted.

But the REAL chat can only be accessed via the “contact us” options, 3 clicks away – and even then you have to fill out 5 fields to even speak to them. Too complicated and too much effort involved, that needs fixing indeed.

  • Available channels – the usual. LiveChat, Phone and Email.
  • How helpful they are – once you get through, the agents are helpful and professional.
  • Response time – Response time was fast, without being amazing.

Response Time

Sometimes, even the most minor problems require a little bit of assistance. And for that reason, every reputable casino has a multi-channel customer support team to scratch that itch for help. The response time is paramount to the success of this team and we’ll tell you, how fast the Betway customer support really is.

  • Email –  Roughly 5 hours
  • LiveChat – 5 minutes
  • Phone – There was a 6 person queue, so we had to wait for approximately 8 minutes.

Betway Casino Bonus

A decent welcome bonus of up to ₹60,000 – which is okay, but quite a lot below let’s say LeoVegas’ offering, if we had to compare. The casino welcome bonus comes in 3 stages, which personally we always love. The bonus has one major advantage; it’s flexibility. You can deposit as little as ₹1,500 at every step, and still receive a 100% bonus on every deposit!

  • 1st deposit: Get 100% up to ₹15,000
  • 2nd deposit: Get 100% up to ₹15,000
  • 3rd deposit: Get 100% up to ₹30,000
  • Maximum bonus amount: ₹60,000

Live Casino Bonus

There is no dedicated live casino bonus – that’s a real shame. However, there is a 100% up to ₹8,000 sportsbook bonus that you can make good use of. The turnover is 10x the bonus amount and the lowest odds you can bet on is 1.75. In all honesty? It’s nothing to write home about, but it sure beats having nothing at all. In our opinion it’s not a must have, but if you’re primarily a sportsbook kind of player, there are different casinos to try anyway.

Wagering Requirement

The wagering requirement for the regular casino welcome bonus is 50x. We understand, that might seem like a lot when compared to other casinos, but it really isn’t as bad as some others we have seen. Again, the bonus program isn’t anything to write home about, but it sure is nice to have.

Mobile Compatibility

Betway has a dedicated mobile app that takes the center stage. You can enjoy picture-perfect live dealer tables from the comfort of your own home, which is definitely a big plus.

Having a convenient and trustworthy casino in your pocket or the palm of your hand is one of the big wonders of the 21st century, so be sure to check it out.

The app itself is smooth and easy to navigate and it didn’t stutter or stall on either Android or iPhone. The app is readily available as an APK from their website. If you want to find out about how to install an app that’s not on the app store, check out our “Android” page.

Interface and Lobbies

Now, this one is a double-edged sword for us. Why we like the lobby and the general interface, we just can’t help but feel that some options (like contacting customer support) could be more in range. Meaning –  a few less clicks would be appreciated. All other functions are where they should be and design is a subjective thing – but there really isn’t a lot to complain about here. Compared to casinos like LeoVegas however, these guys have a bit of catching up to do in our opinion.

User-Friendliness

As previously mentioned, user-friendliness is a little bit of an issue with Betway casino. The provider could really benefit from a little bit of a revamp, but at least depositing and withdrawing money is a breeze. Should anything major change, you can be sure that we’ll report about it first. Big LiveCasinoGuide promise!

Promotions

Sadly Betway does not offer any regular promotions to speak of – neither for their sportsbook players, nor for the rest of the lot, be it casino or live dealer fun. In that sense they kind of lack behind when it comes to the competition, but this isn’t to say, that they won’t ramp it up in the future. We can’t help but feel there should be more as of now though – especially since Betway certainly isn’t a newcomer in the business. A missed opportunity!

Loyalty Program

Again, we have to put a damper on this otherwise brilliant casino experience; no loyalty program for Indian players to speak of. In general, if you’re more of a slots player and aren’t that much into blackjack, baccarat & co, we’d recommend other casinos before we’d recommend Betway.

Responsible Gaming

The fact that this casino is regulated and licensed in other European markets, means they also work under strict regulations when it comes to playing casino responsibly. Timeouts, deposit and wager limits are all where you would expect them and the rules are strict. Let’s remember; playing online casino is fun, but it comes with a big responsibility. Not only to yourself, but your family, friends and loved once too. Play responsibly!

Conclusion

Here’s the deal; Betway has a little bit of everything, but doesn’t really excel at anything, especially when compared to other casino giants out there. One could say that Betway casino is a jack of all trades, but master of none. That’s not to say you can’t have fun here, that’s certainly not the case. But for a dedicated slots player, this might not be the best way to go. For beginners and sports fans however; go ahead, take some of that Betway cake and take it home – you won’t regret it.

  • Good in: a wide variety of things
  • Best at: Offering an alternative for Indian players, with their studio for Hindi speaking casino players
  • Great offers in: All things live casino
  • Security/payments: A safe and secure casino with speedy payments

100% deposit bonus up to ₹60,000